Frequently asked questions on image acquisition

Are photos taken in my community?

With the Camenai application, Camenai, Camenai’s customers or other parties commissioned by Camenai or its customers can collect photos of the public space. The vehicles used for collection vary from regular passenger cars to refuse collection vehicles, mowing machines and bicycles. The vehicles (or vessels) often belong to our customers, but can also belong to external contractors or, for example, residents.
Photos can only be taken in active recording areas that are established by Camenai – often in consultation with the customer. Would you like to know if there are active recording areas in your community? Click here for an up-to-date overview.

To whom will the recorded images be made available?

The photos are only available to Camenai and its customers through an access-protected website. This means the database will not be accessible to, for example, private persons.

The photos are used for inspection and management of the public space, visual development of spatial plans, preparation of work in the public space and other (social) interests. Recognisable persons and vehicle registration plates will be blurred before Camenai makes the recorded images available to its customers.
Camenai’s customers are in both the public sector (such as municipalities and water boards) and the private sector (for example, contractors for maintenance and management of public spaces).

How will the privacy of citizens be safeguarded?

Faces and vehicle registration plates recorded in the images will be blurred. In addition, the database will only be accessible to relevant customers of Camenai and will not be made public, for example on the internet. Camenai has also taken other measures to protect and limit access to the images, such as encryption of the images on the cameras, strictly secured servers where the images are stored and authorisations to access the images.